Shipping & Delivery

At Ishvella, we are committed to delivering your orders safely, efficiently, and at the best possible shipping rates. We currently ship across India and to selected international destinations worldwide.

All orders are processed within 2-5 business days after confirmation.

Please note that processing times may be slightly longer during high-volume periods, promotional events, or for made-to-order products. In such cases, our team will keep you informed via email.

• Orders below ₹1,000: Shipping charge of ₹99
• Orders above ₹1,000: Free Shipping
• Estimated delivery time: 2–5 business days after dispatch

Once your order has been dispatched, you will receive a confirmation email containing your tracking details, allowing you to monitor your shipment's progress.

International orders may be subject to customs duties, import taxes, and other charges imposed by the destination country.

These charges are determined by local customs authorities and are the responsibility of the customer. As customs regulations vary from country to country, Ishvella is unable to estimate or control these additional costs.

Our courier partners may clear customs on your behalf and collect any applicable duties or taxes before or at the time of delivery.

While we strive to meet all estimated delivery timelines, unforeseen circumstances such as customs clearance procedures, weather conditions, public holidays, or courier disruptions may occasionally cause delays.

We appreciate your patience and understanding in such situations.

If you have any questions regarding shipping, delivery, or tracking your order, please contact our customer support team and we will be happy to assist you.